More sales,
less hassle.

From memberships to personal-training packages and trainer commission — run your gym from one place. Don't let memberships lapse or members slip away unnoticed.

Membership packages PT packages Trainer calendar Trainer commission AI Assistant

No installation · Data isolated per business · Ready the same day

ordein.com/booking-requests
✦Booking page · new request

Hi, I'd like to try a Pilates session. Do you have anything on Tuesday evening?

Tuesday 19:00 approved — a free trial session with Dan.

Trial session bookedTuesday 19:00 · Pilates · Trainer Dan Morris
Online booking
Consent forms
Membership packages
Google Ads · Analytics
Role-based access
Data hosted in the EU
AI Assistant
Revenue leaks

Your gym loses members every month. Ordein plugs the gaps.

Small losses, every day: memberships that quietly expire, members who stop coming in week three, PT sessions nobody uses. Ordein spots each one and closes it.

Memberships that quietly expirePackages about to run out appear in the Opportunity Engine with a ready renewal message.
Members who stop coming in week threeChurn risk is scored every day; the member lands on the risk list before they're gone.
Unused PT sessionsRemaining sessions on the member card and at reception; book the next one before they expire.
A full session, a missed memberThe waitlist shows who to call when a place opens up.
Unclear trainer commissionCommission rates per trainer and per service, calculated from paid invoices.
ordein.com/crm · Today
Churn risk7
82%
Sarah MitchellVIP
Last visit 21 days ago · membership ends in 12 days · 4 PT sessions left
Send on WhatsApp

Hi Sarah, you still have 4 sessions left on your PT package. Shall we book one with Dan at 19:00 this week?

Won back — came to the 14 October 19:00 session
A member's first month

From booking to renewal: one member, real screens

Not a mock-up — every step is Ordein itself. One person, from first contact to the review.

01Booking page

Booked a trial

Chose a session and a free slot online.

Request
02Waiting room

Came to the trial

Marked as arrived in one tap.

Attended
03Till

Joined

A 6-month membership and an 8-session PT package on one invoice.

Member
04Churn risk

Week three went quiet

No visits for two weeks; the member was flagged as at risk.

At risk
05CRM

Trainer got in touch

Reminded about the 4 PT sessions left; an evening session booked.

Back
06Packages

Renewed

Flagged a week before the end; the renewal was recorded at the till.

Renewed
One platform

Everything your gym does, in one place

Stop switching between separate programs and paper diaries. With Ordein, everything from daily operations to finance runs in one connected system.

Trainer calendar

One column per trainer, recurring weekly sessions and drag-and-drop rescheduling.

Memberships & visits

Memberships as packages with start and end dates; arrivals marked in the waiting room.

PT packages

Remaining sessions on the member card; freeze, transfer and renew.

Member card

Health notes, goals, visit history, payments and contact details on one card.

Trainer commission

Commission rates per trainer or per service, calculated from paid invoices.

CRM & follow-ups

Leads, renewals, the waitlist and win-backs in one work list.

Ordein AI Assistant

An assistant that
knows your business

Stop hunting through reports. Ask, and get the answer. Ordein AI Assistant knows your business data — from payments and appointments to stock and recalls.

  • “How many appointments today?”, “Who owes us, and how much?” — answered instantly
  • Ask about low stock, overdue recalls and packages about to run out
  • Answers from your own data only — it reads, it never changes anything
How much have we collected this month?
$18,240 collected so far this month — up 12% on last month. Most of it came from your top three services.
Who's booked in tomorrow?
5 appointments tomorrow. First up at 09:00: Emma Clarke — check-up.
Security & privacy

Member data is serious business

Measurements, health declarations and payment history are personal data. Ordein treats security as a design principle from the start, not an add-on.

Consent on record

Each customer's consent to data processing, marketing messages and photo use is stored with their record.

Isolated per business

Row-level security — every business sees only its own data.

Role-based access

Trainer, assistant, receptionist and accountant each get their own level of access.

Encrypted in transit

TLS on every connection; the database is hosted in the EU (Frankfurt).

One screen
From booking to payment
AI Assistant
Answers from your own data
Private
Each business's data kept apart

See Ordein for your gym in 15 minutes

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